SHIPPING & DELIVERY

Shipping is free for orders over £80 within the UK, for orders over 2500 TL within Turkey and for orders over €150 within EU countries. 

Your orders will be shipped / processed within 2-3 business days and be delivered in 3-5 business days. Once we have verified your order and payment details, we will process your shipping. Delivery of orders from EU countries can take 7 to 12 business days. 

You can request to return or exchange the product that you buy from pele-mele.store within 14 business days beginning from the order date.

CUSTOMS AND IMPORT CHARGES

Please be aware that now that the UK has left the European Union, for the orders made from EU countries, you may be liable to pay import taxes and duties. 

These are set and regulated by the destination country and we have no control over these charges. If you are unsure whether your order will be subject to such taxes please check with your local import office.

Please be aware that import duties and taxes may apply upon receipt of international orders. Such duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and depend on a number of factors, such as country of origin of the purchased product, local VAT rates and local import taxes. 

Pêle-Mêle is not liable for any additional import tax and or duty charges issued by your country's national import office to you. Such charges are issued by the country's national import office to the recipient and are not controlled by Pêle-Mêle in any way.

This does not apply to orders placed from Turkey, as the products are sent from the warehouse located in Turkey. Likewise for orders placed from UK, no customs duty is applied.